ACI provides a full menu of support services for our agents, as well as critical business services that properly configure and protect our customers’ networks.
Thanks to our many years of experience working closely with AT&T, ACI is uniquely positioned to support you with full back office activities—and help you achieve your goals more effectively. Our support services include pre-sales, contracting, order submission, solution implementation, and project management.
When you partner with ACI as an AT&T business solutions agent, you get best-in-class support to help you focus on building out your book of business with greater ease. Our experienced back office team will navigate the AT&T system for you, from trafficking your work orders through installation. You work on selling and developing your customer relationships; we’ll work on the complete sales cycle, backed by industry-leading resources.
Think of us as your network’s general contractor, with a team of experienced professionals who understand the best ways to configure and integrate your voice, data, and IP infrastructures, from business VoIP telephony to your Ethernet switches to your SD-WAN. By providing integrated, end-to-end services, your organization works directly with a single point of contact at ACI, which reduces risk, streamlines your solutions upgrade or new installation, and ensures you get ACI’s highly respected white glove service.