SERVICES
ACI provides a full menu of support services for our agents, as well as critical business services that properly configure and protect our customers’ networks.
AT&T Back Office Support
Thanks to our many years of experience working closely with AT&T, ACI is uniquely positioned to support you with full back office activities—and help you achieve your goals more effectively. Our support services include pre-sales, contracting, order submission, solution implementation, and project management.
Agent Support
When you partner with ACI as an AT&T business solutions agent, you get best-in-class support to help you focus on building out your book of business with greater ease. Our experienced back office team will navigate the AT&T system for you, from trafficking your work orders through installation. You work on selling and developing your customer relationships; we’ll work on the complete sales cycle, backed by industry-leading resources.
Network Integration
Think of us as your network’s general contractor, with a team of experienced professionals who understand the best ways to configure and integrate your voice, data, and IP infrastructures, from business VoIP telephony to your Ethernet switches to your SD-WAN. By providing integrated, end-to-end services, your organization works directly with a single point of contact at ACI, which reduces risk, streamlines your solutions upgrade or new installation, and ensures you get ACI’s highly respected white glove service.